Planners, Designers and Improvers

Planners, designers and improvers influence and support high-quality, team-based care without directly delivering care. This group can include change leaders, directors, educators, Ministry of Health staff, practice and team-based care coaches, project and program managers, quality improvement advisors and many others.

The journey towards quality, team-based care with patients and providers as equal team members means sharing and accessing resources, events and opportunities to support everyone along the way.

You can also view all resources for this audience or learn more about how to search for resources.

Team planning together

Photo courtesy of the BC Patient Safety & Quality Council

Planner, Designer and Improver Stories

Learn more from other planners, designers and improvers across the province by reading their stories. If you have a story to share about your team’s journey to team-based care, contact us to help spread the word about what you’ve learned.

Photo courtesy of Divisions of Family Practice

Enhanced MOA Role in Abbotsford

The Garden Park Clinic in Abbotsford successfully expanded the scope of their Medical Office Assistants (MOAs) through the Advanced Medical Office Assistant (AMOA) program at University of the Fraser Valley. Based on learnings from the program, the clinic has been able to improve organization and efficiency and introduce group patient visits at the clinic.

Banner image courtesy of the BC Patient Safety & Quality Council