How Does Your Team Communicate


In health care, communication breakdowns often seem small and go unnoticed, when they can greatly influence the outcome of patient safety and quality of care1. Shifting to a healthier workplace culture is not an easy task but it starts with the question: “How well does my team communicate?”

Start by watching the video (2 min 30 seconds) and then use the guide to facilitate a debrief with your team. By engaging teams with a creative and non-clinical example, this resources provides an opportunity to hone your observation skills and work to develop and improve how your team communicates.