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Culturally Safe Patient Engagement (Companion Guide)
In Plain Sight: Addressing Indigenous-specific Racism and Discrimination in B.C. Health Care
This is a summary report from an independent investigation in 2020 into Indigenous-specific discrimination in B.C.
Diversity, Equity & Inclusion – Elevating the Voice of All British Columbians
This document is designed to highlight the importance of this as an engagement best practice. It provides important information, setting you on a path to ask important questions and, in some cases, challenge your own biases as you support patient engagement.
Panel Management
Panel management is a process of proactively managing a defined population of patients, using EMR data to identify and respond to patients’ chronic and preventative care needs.